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A fitness business
Built together

Her expertise Our execution

A business built around a fitness creator. Product, growth and operations, working together.

A fitness creatorCreator & fitness expert
Illustration of a fitness creator
Her own product
Illustrative app home view

Before GoGuru

The creator built a large audience in dance fitness and sold over $1.5M of her own digital programs and clothing

Within three years that audience was exhausted and monthly sales had fallen close to zero

With GoGuru

GoGuru took over marketing and operations at that point

Over the following three and a half years the brand earned more than twice its entire previous revenue, in less time

The problem we were hired to solve

Existing audienceNew customers

A creator launching a product sells to people who already follow themThose sales require no acquisition system, which is why they are routinely mistaken for a market

The pool is finiteEach subsequent launch reaches a smaller share of followers who have not yet purchased, and revenue declines launch by launch. The brand followed that curve precisely: three years of sales, then near zero by the start of 2023.

Recovery required a controllable source of new customersThe six phases below describe how that source was built

Diagnosis1

The engagement was scoped to sell the apparel line. The asset with the higher ceiling was not in the brief.

ApparelBound by inventory
ProgramsNo inventory limit

The client's priority was the shorts brand. The digital programs were not considered a viable online product.

We launched paid acquisition and ran it for six months while collecting data. The constraint turned out to be inventory depth rather than media performance. The highest-demand sizes sold out within a week of each promotion, and campaign performance decayed as soon as they did. The digital product carried no equivalent limit.

Audit every asset the client holds before committing a budget, not only the assets named in the brief.

The offer2

The program stopped being the item for sale and became the reason to buy

Results within three and a half months:

  • revenue more than tripled
  • the strongest month in three years
  • close to 9 out of 10 buyers were first-time customers

The customer purchases a physical kit and receives the program at no additional cost. Positioning changed in the same release: twerk was presented as a training method rather than a dance style, which widened the addressable audience substantially.

Growth is usually available in the packaging of existing assets before it becomes available in new ones.

One offer Digital and physical

The bundle connects a training program with the kit used to follow it. Today, the brand also offers program bundles with apparel and equipment as gifts.

These are current examples. The offer described in this phase came earlier.

Anonymised program bundle with apparel and equipment

Build your kit

    Step 1 of 5

    Loading the bundle builder…

    Resilience3

    The creator left the process for eight months. Revenue held.

    The creator went on maternity leave and production of new content stopped. Moderation pressure rose at the same time: creatives were rejected and ad accounts suspended repeatedly, which is normal in a sensitive category.

    We answered with three systems. A selection method that predicts which frames clear moderation before spend is committed. A structure of parallel ad accounts with defined roles and reserve capacity. Reporting built on blended revenue against total spend rather than on platform attribution.

    Revenue stayed level across all eight months and cost per customer declined over the period

    A partner is measured by the months in which the creator cannot work.
    8 months.Still moving
    New content pausedBusiness continued

    Scale4

    Inventory was the binding constraint, so it was financed

    InventoryBlack FridayRepaid

    Room to grow

    Media was profitable but capped. The highest-demand sizes sold out within a week of each launch. We quantified the shortfall, raised financing against inventory and entered Black Friday fully stocked.

    • the strongest quarter recorded to that point
    • December held its level instead of collapsing after the peak
    • financing repaid in full within nine months
    The constraint on growth is frequently located outside the ad accounts.

    The operating system5

    Transition from manual management to a defined operating structure

    Functional roles replaced ad hoc allocation of work. An events calendar governed offer rotation across the year. The creative pipeline was documented end to end. Email, SEO and organic were built out alongside paid media.

    That year:

    • revenue crossed $1M, approximately ×1.7 over the prior year
    • more than 15,000 orders fulfilled
    • media budget increased by roughly 70% while cost per customer decreased
    • December set the highest monthly revenue in the brand's history, close to ×2 the peak of its viral period

    The record month used no new footage. It was built on a bundle of programs the creator had already produced.

    Operating structure is what allows a budget to double without the unit economics deteriorating.

    The work behind
    the work

    A repeatable creative process

    1. Find the idea

      Ideas repository, visual transcription and a concept matrix

    2. Produce the creative

      A video brief, production, review and approval

    3. Test, then launch

      A small-budget test before the full campaign

    4. Learn and repeat

      Collect data, analyse performance, then iterate or archive

    Working documents redrawn from the team’s own tools. Client and personal details are hidden

    Ideas become testable concepts

    The creative matrix connects each idea to a product, audience, motive and hook

    SheetsCreative Matrix
    FGHIJ
    2Persona (WHO)Motive typeMotive description (WHY)Awareness (WHERE)Hook
    105Women 25–34 & 35–44, US. See themselves as unathletic, ‘no rhythm’; drawn to dance but movement feels awkward; practice privately.Frustration / ObstacleReframes awkwardness as tight hips + missing hip-core-glute connection, not a talent flaw. Removes self-blame; external, fixable cause raises willingness to act.Problem-awareYour hips aren’t broken. They’re locked.
    106Women 25–34 & 35–44, US. Rational, compare prices, waited for real value, know the creator and the at-home format. Solution-aware.DesireWants the whole system in one place — done buying it piece by piece. Value/completeness pull.Solution-awareEveryone’s asking about the drop.
    107Women 35–44 & 45–54, US. Warm (subscribers, site visitors) + cold; into fitness, want to get in shape. Solution-aware.FearFOMO of a one-time drop of everything she’s ever made — ‘this doesn’t come back, own all of it’ (announcement/reaction).Solution-awareShe just dropped everything.
    108Women 25–34 & 35–44, US. Dislike the gym (expensive, uncomfortable, self-conscious); want to train at home. Problem-aware.Frustration / ObstacleThe gym is the blocker (cost, discomfort, being watched). Sells the freedom of training at home on her own terms (identity).Problem-awareNo gym. No equipment.
    109Women 25–34 & 35–44, US. Warm + cold; know the creator / at-home format; react to the energy of a new limited drop.FearFOMO of a fresh seasonal bundle drop. Announcement energy gives the excuse to buy today.Solution-awareNEW BUNDLE. JUST DROPPED.
    BoardAd Creative Process
    Ad Creative Process
    Phase 1A: Ideas RepositoryFind creative inspiration from a wide variety of sourcesOrganic creator videos / Non-direct competitors / Editing presets / Polls & feedbackDocs & Sheets: Ideas Repository
    Phase 1B: Gemini Visual TranscriptionIf using existing video as referenceDocs & Sheets: Gemini Visual References Library
    Phase 2: Creative Matrix (Conceptualization)Define idea with WHO / WHY / WHERE / HOW frameworkDocs & Sheets: Creative Matrix
    Phase 3: Video BriefBrief the video editor with technical requirementsDocs & Sheets: Video Ad Brief
    Phase 4A: Video ProductionEditor creates video
    Phase 4B: Video Revision & ApprovalThe editor makes changes until they are approved
    Phase 5A: Micro-Test Launch (2–3 days)Low-budget test to validate concept before full investment20% of planned budget × 2–3 days. Early signal: kill or scale up?
    Phase 5B: Full LaunchDeploy primary + optionally 1–2 variant creatives (hook/visual changes)
    Phase 6A: Automated Data CollectionEach week pull Meta API data → structured CSV with all metricsROAS | CPM | CPC | CTR | Hook & Hold Rate. Tied to creative matrix data for contextDocs & Sheets: Creative Performance
    Phase 6B: Instant Analysis with ClaudeAnalyze performance with creative matrix + historical benchmarksWhich persona performed best? Hook effectiveness? Visual impact?Docs & Sheets: Creative Matrix, Creative Performance
    Decision Gate: Iterate or ArchivePOSITIVE → Phase 7: refresh variations (hook tweak, visual swap). NEGATIVE → Archive + jump to Phase 2 for new concept

    The storefront gets tested, too

    A/B experiments cover bundle options, page content, badges and the hero section

    ExperimentsStorefront A/B tests
    All ExperiencesTestsPersonalizationsSearch by name
    NameStatusTimelineModificationsVisitors
    Testbundle_buttonPaused · 6dStarted Jul 30Template Changes3.7K
    Testvip_bundlePaused · 6dStarted May 5Styles & JavaScript4.3K
    TestTemplate Test · Apr 30Paused · 6dStarted Apr 30Template Changes4.2K
    TestBundle Products VariationsPaused · 5dStarted Apr 16Styles & JavaScript11K
    TestBadges Testing MainPaused · 2dStarted Apr 15Styles & JavaScript4.9K
    TestHero Section Content TestPaused · 4dStarted Apr 10Styles & JavaScript4.6K
    Testtimer bundle positionPaused · 5dStarted Apr 6Styles & JavaScript4.9K
    TestOnsite Content Variant TestPaused · 4dStarted Mar 31Styles & JavaScript2.9K

    Clear ownership across the team

    Planning, paid media, web operations, SMM, SEO and retention live in dedicated Basecamp projects

    BasecampD2 · Marketing
    ← D2 - MARKETING
    Planning & Analytics
    Paid Ads & CreativesProcess: Paid campaigns, creative production and video editing for ads…
    WebOps & ExperimentsProcess: Ongoing website improvements, A/B testing,…14 people
    Fin AI & Support OpsOptimizing Fin AI agent performance in Intercom and structuring escalatio…
    SMMProcess: Ongoing Instagram content and UGC operations. Add tasks for…
    SEO11 people
    Seasonal EventThe list of planned events
    Subscription Setup & Launch
    Community & VIP Group
    Gamified Training / Gamification (Workouts)12 people
    Retention / Email & SMS
    CustDev — User Interviews & InsightsProcess: Regular user interviews and insight gathering. Add tasks for…

    Company structure

    BasecampCompany hub
    GoGuru Central HubThis is our central space for all-company communication and culture.17 people
    D7 - EXECUTIVE1 project
    D1 - ORG. DEVELOPMENT2 projects
    D2 - MARKETING12 projects
    D4A - PRODUCTION PROGRAMS6 projects
    D4B - PRODUCTION APPAREL1 project
    D5 - QUALITY & QUALIFICATION2 projects
    Archive Projects1 project

    Follow-up built into the system

    Klaviyo connects the store and the app: welcome messages, abandoned checkouts, program activity and post-purchase follow-up

    KlaviyoFlows
    FlowTypeStatusLast updated
    Store | SMS Welcome SeriesSubscribed to Text Messaging MarketingSMS A/BLiveMar 30 at 2:27 PM
    Store | Abandoned ViewViewed ProductEmail SMSLiveFeb 16 at 10:21 AM
    Store | Email Welcome seriesAdded to Newsletter listEmail A/BLiveMar 7 at 7:45 PM
    Store | Abandoned CheckoutCheckout StartedEmail SMS A/BLiveAug 6 at 1:50 AM
    Store | VIP ViewersAdded to Viewing website, No Purchase [30 days]…EmailLiveJun 3, 2025 at 10:13 PM
    Store | Welcome series [Opensend]Added to Opensend listEmail A/BLiveDec 27, 2025 at 11:21 AM
    App | Bought the programCourse StartedEmailLiveJun 5, 2025 at 9:41 AM
    App | Started Module [Days]Module StartedEmailLiveJun 5, 2025 at 9:40 AM
    App | Program is viewedCourse ViewedEmailLiveJun 19, 2025 at 9:32 PM
    Store | Customer Winback | ShortsOrdered ProductEmailLiveFeb 12 at 4:38 PM
    Store | Post-Purchase Follow-up | DeliveredDelivered ShipmentEmailLiveNov 12, 2025 at 12:16 PM

    Product line6

    Audience saturation was addressed through the product line rather than through spend

    We established a program development process involving the full team and released three products: Body Transformation, Hip Mobility and a prenatal program. Development of a proprietary mobile app and migration to a subscription model began in the same period.

    First eight months of the current year:

    • revenue already exceeds the full prior year, approximately ×2 year over year
    • average order value up 25%
    • repeat purchase rate rose for the first time in the brand's history, by roughly 70%
    A saturated audience responds to a new product before it responds to a larger budget.
    Illustrative app home view

    One place to begin

    Programs, workouts and choreography in one app

    Illustrative app programs view

    A program to follow

    Dedicated programs, with lessons organized into modules

    Keep coming back

    Where it stands

    Over three and a half years the brand has earned more than twice what it produced across its entire organic period, in less time

    Year 2×2

    Growth held across all four quarters

    Year 3×1.7

    Revenue crossed $1M

    Year 4 · first 8 months×2

    Already above the full prior year

    All periods and results
    Results supplied by GoGuru · September 2026
    PeriodResultGrowth vs. prior
    Organic period, 3 yearsover $1.5M, ending near zeroreference
    Year 1 of engagementdecline reversedbaseline
    Year 2growth held across all four quarters×2
    Year 3crossed $1M×1.7
    Year 4, first 8 monthsalready above the full year 3×2

    Scope of work

    GoGuru operates as a marketing and operations partner rather than as a media buying contractor

    Product and offers

    What is sold, at what price, in what configuration

    Paid media

    Meta, Google, Pinterest

    Creative production

    Concept, brief, shoot direction, finished video

    Email, SEO, organic

    Channels that remain available regardless of platform decisions

    Inventory, supply, finance

    Full unit economics, including purchasing and working capital

    Team and process

    Documented operating structure, roles, reporting

    The creator's responsibility is the content and the brand. Everything else sits with us.